A Better Way to Manage Benefits
Our comprehensive suite of employee benefits solutions is based on 90 years of excellence in the industry. We’re dedicated to continuously improving the experience of our clients and their employees through education, utilization, and more.
Comprehensive Suite of Benefits
We offer employer-paid benefits as well as group supplemental health, disability, and life insurance. We can also help you identify the needs of your employees through our exclusive benefit analysis report.
Continuously Improving the Experience
Our commitment to ongoing improvement is the driving force behind our technological investments. It’s also why we're dedicated to making enrollment easier, and why we host stewardship meetings to ensure employee utilization.
Customer Advocacy for Employees
We believe customer advocacy is key when it comes to employee benefits. That’s why we offer a user-friendly employee portal, a simplified claims experience, and educational materials that teach them about the benefits available to them.
Employee Benefits Portals
We’re investing in technology to help you quickly get the benefit information and tools you need to help you manage your benefit administration even more efficiently.
Our new employer portal, now also available on mobile devices, provides a seamless transition to the tools you need. The redesign includes five options for managing billing and expanded search capabilities when looking up and reconciling bills.
Our updated employee portal makes it even easier for employees to view and manage their benefits. The new mobile-friendly interface empowers employees to take control of their claims by walking them through the process step by step, let’s them start a claim and complete the filing process at their convenience, and features a claim status tracker once it’s submitted.
Meeting Employee Needs
Transamerica helps you put your employees first.
We provide you with the solutions, teams, and materials needed to ensure you’re providing the most comprehensive benefits to meet your employees’ true needs. We also provide educational materials that will help arm your employee population with the knowledge they need to make informed decisions about their voluntary benefits.
Resources for Your Employees
We provide materials to help educate employees on their benefits and how to use them, making them more likely to re-enroll each year.
Employee Portal and Claims Video
Employees can use their personalized portal to access important benefit information 24/7. They can easily file, manage, and check the status of a claim, view their policy information, make updates to beneficiaries, and more. Help them know what to expect with this short video.
Not only does our updated portal streamline the claims process for employees, we offer services like ClaimsMinderSM that you can add to alert employees when it may be time to file a claim. Your employees also have options when it comes to submitting claims. They can file them online, by fax, over the phone, or by mail. Download the PDF to provide them with simple step-by-step instructions.
Videos to Share
Educate employees about the benefits available to them. Share quick, easy-to-follow videos for Accident, Critical Illness, Hospital Indemnity, Universal Life, Term Life, Whole Life, Gap, Cancer, Disability Insurance, and more.
Looking for a form? Whether you’re helping an HR professional find a needed form for an employee filing a claim or sharing processes with a potential client, we have the documents you need right here.
Group Benefits Disclosure Policy
Transamerica Employee Benefits (TEB) is a unit of Transamerica Life Insurance Company and Transamerica Financial Life Insurance Company (collectively “Transamerica”). Transamerica markets and administers voluntary insurance benefits through a network of independent insurance agents wo are appointed to sell Transamerica products and those of other carriers. Agents receive various forms of compensation from Transamerica for the sale and servicing of its policies. Transamerica’s compensation arrangements with its agents are conducted with honesty, fairness, and integrity. Transamerica realizes that having trusted relationships with its agents and customers is essential. In order to ensure that this trust continues, and to address agent compensation issues within the insurance industry, Transamerica has outlined its policy on agent compensation below.
Transamerica’s policy supports transparency and full disclosure of agent compensation to our customers and prospective customers. In addition, we have put controls in place to facilitate this disclosure and obligate our agents to disclose compensation information to customers in the following situations: 1) when asked by a customer; 2) when receiving both a fee from the customer and compensation from Transamerica; and 3) when otherwise required by law. Agents must comply with all applicable laws in the sale of Transamerica products, including any pertaining to the disclosure of compensation information.
The Group Benefits Compensation Disclosure Notice (below) of Transamerica Employee Benefits describes the various means by which agents may be compensated for the sale of Transamerica products. It is the responsibility of your agent to share specific information with you concerning his or her compensation arrangements with Transamerica. Accordingly, please direct any compensation disclosure questions directly to your agent.
Compensation Disclosure Notice to All Policyholders
Agents who sell and service our products are paid a commission. It varies by the type of insurance policy sold and the state where the policy was sold, and is based on a percentage of the premium received in the first year, and at policy renewal. Agents may receive advances or loans against anticipated commissions for cases sold or to be sold. These advances may or may not require the payment of interest, depending on the agent’s total business and historical experience with TEB.
Agents may receive other compensation from TEB in the for of cash or non-cash awards or prizes based upon a variety of factors that may include the level of premium written or earned, persistency and growth of premium or other performance measures. Agents who manage, supervise or recruit other agents or wholesale our products and services to other agents may receive commission overrides on business that results from their efforts.
Some of our agents may receive additional payments for providing services in connection with the administration of our products. Fees for such services may be calculated on a per policy or per certificate basis or upon the premium volume associated with a specific case. TEB may additionally reimburse these agents/administrators for certain expenses, such as the cost of mailings.
Agents may occasionally obtain exclusive rights to market TEB products or services to agents, employers, employee or member of associations or unions. Certain groups or associations may also agree to endorse TEB’s products to their members. TEB may pay a fee for these exclusive marketing rights or endorsements. Se your proposed policy documents or other policy certificate package for more information on any such arrangement.
Contact Transamerica Employee Benefits at 800-851-7555, Option 4