Wherever possible, use complex passwords of at least eight characters and mix numbers, upper- and lower-case letters, and symbols. Make your passwords unpredictable and change them often. Avoid using the same password for multiple sites, and don't use names, dates, or words related to you.
Many websites offer optional advanced security features to help increase the security of your account. This could include the ability to provide answers to security questions, configure additional email or text notifications for activity on your account, or opting to have a one-time passcode sent to your phone or email. We recommend taking advantage of these additional protections when they’re available.
Social Security and Medicare scammers are generally seeking a few pieces of highly confidential information, including your birth date, birth place, Social Security number, mother’s maiden name, or your credit card and bank account numbers. Never give this information to anyone before verifying that the person you’re speaking to is legitimate. Social Security and Medicare officials will never call to request personal information unless you’ve given them permission in advance.
If you suspect fraud or identity theft, call us immediately at 800-797-2643.
A credit freeze, also known as a security freeze, is the best way to help prevent new accounts from being opened in your name. It’s free to freeze and unfreeze your credit, and it won’t affect your credit score. To freeze your credit, contact the three credit bureaus: