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Talk to us about Annuities

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Contact us by phone

Transamerica Annuity Product Support

Call Monday - Thursday8:00 a.m. to 6:30 p.m. EST

Call Friday8:00 a.m. to 5:30 p.m. EST



Outside the United States:

Call Monday - Thursday 8:00 a.m. to 6:30 p.m. EST

Call Friday8:00 a.m. to 5:30 p.m. EST


Transamerica Agent Tech Support

Call Monday - Friday8:30 a.m. to 7:30 p.m. EST



Sales and Marketing Support

Call Monday - Friday8:00 a.m. to 8:00 p.m. EST


Contact us by Mail or Fax

Annuity Products

Mail to the Insurance Company

ATTN: Annuity Services 

4333 Edgewood Rd, NE Cedar Rapids, IA 52499


Victims of Domestic Violence and Endangered Individuals

If you or someone you are representing legally has an annuity with our company,please contact us.

Residents of New York

New York State Regulation 168 assists insurers in establishing privacy procedures when individuals experience actual or threatened violence causing individuals to establish new address and telephone numbers in order to protect their health and safety.

New York provides the following hotlines:

New York Domestic and Sexual Violence Hotline


Spanish Speaking Individuals in NYC


or dial311

TTY: 1-866-604-5350

How to report a death

To request the necessary paperwork to begin the claim process, you may:

Fax or mail a request

Once you report a death, please allow 7 to 10 business days to receive a death claim options packet.

Mailing address and fax number Mail to the Insurance Company:

Attn:Claims 4333 Edgewood Rd N.E. Cedar Rapids, IA 52499


Call our Annuity Customer Care Group

Option 3:1-800-525-6205