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InsuranceMutual FundsAnnuitiesRetirement

Talk to us about Annuities

Ready to take that next step, we're here and ready to help. Drop us a line and talk to us about your goals or help solve a problem.

Contact us by phone

Website support and Annuity policy related questions:

Call Monday - Thursday8:00 a.m. to 6:30 p.m. EST

Call Friday8:00 a.m. to 5:30 p.m. EST

1-877-717-8858


Outside the US:

Call Monday - Thursday8:00 a.m. to 6:30 p.m. EST

Call Friday8:00 a.m. to 5:30 p.m. EST

1-319-355-8466

Financial Professional Assistance

Annuity Customer Care Group

Call Monday - Thursday8:00 a.m. to 6:30 p.m. EST

Call Friday8:00 a.m. to 5:30 p.m. EST

1-866-835-8866


Sales and Marketing Support

Call Monday - Friday8:00 a.m. to 8:00 p.m. EST

1-800-851-7555

Contact us by Mail or Fax

Annuity Products

Mail to the Insurance Company

ATTN: Annuity Services 

4333 Edgewood Rd, NE Cedar Rapids, IA 52499

1-877-355-4385


Victims of Domestic Violence and Endangered Individuals

If you or someone you are representing legally has an annuity with our company,please contact us.

Residents of New York

New York State Regulation 168 assists insurers in establishing privacy procedures when individuals experience actual or threatened violence causing individuals to establish new address and telephone numbers in order to protect their health and safety.

New York provides the following hotlines:

New York Domestic and Sexual Violence Hotline

1-800-942-6906


Spanish Speaking Individuals in NYC

1-800-621-HOPE(4673)

or dial311

TTY: 1-866-604-5350

How to report a death

To request the necessary paperwork to begin the claim process, you may:

Fax or mail a request

Once you report a death, please allow 7 to 10 business days to receive a death claim options packet.

Mailing address and fax number Mail to the Insurance Company:

Attn:Claims 4333 Edgewood Rd N.E. Cedar Rapids, IA 52499

Fax:1-877-355-4385


Call our Annuity Customer Care Group

Option 3:1-800-525-6205