Western Reserve Life Assurance Co. of Ohio
Western Reserve Life Assurance Co. of Ohio is merging into Transamerica Premier Life Insurance Company. We will continue to provide the service and support you've come to expect from Western Reserve.
At Transamerica, we make better tomorrows in every community we serve and every relationship we share. We help families make better financial futures and help them prepare for the unexpected. We have been building a strong reputation on solid management, sound decisions and consumer confidence for over 100 years.
Over the next year, Western Reserve will transition to its new name. In the meantime, you may continue to receive correspondence referencing Western Reserve Life Assurance Co. of Ohio. Once the transition is complete, communications pertaining to policies or certificates will be from Transamerica Premier Life Insurance Company. Your policy or certificate number will not change.
To ensure the Company continues to provide you with the best possible service and support:
If you received an Endorsement Certificate that verifies the change please keep the Endorsement with your insurance records for your future reference. If you haven't received it yet, we'll send it out when your state approves the changes.
Frequently Asked Questions
Where do I send my payments?
You should continue to send payments on your existing policy to the address indicated on your billing statement. Please make checks payable to the name indicated on any billing statement. Automatic payments will continue to process as usual.
When did this merger occur?
The effective date is October 1st; however it takes some time to obtain all necessary state approvals and to modify all our systems. So, during the transition period, you may receive correspondence with the name Western Reserve Life Assurance Co. of Ohio (“Western Reserve”) or the new name, Transamerica Premier Life Insurance Company (“Transamerica Premier”).
What if I have a claim in process?
The merger has no impact on your existing claim. Your claim with Western Reserve will be processed according to the terms and conditions of your policy. You may receive correspondence or payment under either name, depending on state approvals and system changes.
Do I need a new policy?
No. Your benefits have not changed. The only thing that changed is that Western Reserve combined with Transamerica Premier. An endorsement describing the merger will be mailed when your state approves the change.
Does my agent change?
No, there will be no agent changes associated with this merger.
Was this change due to an acquisition of Western Reserve?
No, Western Reserve combined with its affiliate, Transamerica Premier. The result is that the services and support you’ve become accustomed to won’t change, they will simply be provided under Transamerica Premier.
What will happen to my coverage?
There are no changes to your coverage. Please be assured you have the same valuable protection and your benefits continue exactly as before.
What number should I call about questions related to the merger?
Please call the 800# that is located in the letter you received with your Merger Endorsement.
What number should I call for transactions or questions regarding my policy?
Please call the same 800# that is located in your policy.