Contact Us

Talk to us about annuities.

Ready to take the next step? We're here and ready to help. Drop us a line and talk to us about your goals or get help solving a problem.

Contact us by phone

Website support and annuity policy related questions:
Call Monday - Thursday
8:00 a.m. to 6:30 p.m. ET
Call Friday
8:00 a.m. to 5:30 p.m. ET

1-877-717-8858

Outside the US:
Call Monday - Thursday
8:00 a.m. to 6:30 p.m. ET
Call Friday
8:00 a.m. to 5:30 p.m. ET

1-319-355-8466

Financial Professional Assistance

Annuity Customer Care Group
Call Monday - Thursday
8:00 a.m. to 6:30 p.m. ET
Call Friday
8:00 a.m. to 5:30 p.m. ET

1-866-835-8866

Sales and Marketing Support
Call Monday - Friday
8:00 a.m. to 8:00 p.m. ET

1-800-851-7555

Contact us by Mail or Fax

Annuity Products
Mail to the insurance company
ATTN: Annuity Services
4333 Edgewood Rd, NE
Cedar Rapids, IA 52499

Fax: 1-877-355-4385

Email us.

We're just an email away to help, use the email form to send a message.

HOW CAN WE CONTACT YOU?

ADDITIONAL COMMENTS

VICTIMS OF DOMESTIC VIOLENCE AND ENDANGERED INDIVIDUALS

If you or someone you are representing legally has an annuity with our company, please contact us.

RESIDENTS OF NEW YORK

New York State Regulation 168 assists insurers in establishing privacy procedures when individuals experience actual or threatened violence causing individuals to establish new address and telephone numbers in order to protect their health and safety.

NEW YORK PROVIDES THE FOLLOWING HOTLINES:

New York Domestic and Sexual Violence Hotline

Spanish Speaking Individuals in NYC

How to report a death

To request the necessary paperwork to begin the claim process, you may:

Fax or mail a request

Once you report a death, please allow 7 to 10 business days to receive a death claim options packet.

Mailing Address and Fax Number

Mail to the insurance company:

Attn: Claims, 4333 Edgewood Rd NE

Cedar Rapids, IA 52499

Call our Annuity Customer Care Group

R4A06016-D